Hans Thimell

Goal

With over 30 years of experience in IT, support and systems integration, I am passionate about creating and implementing innovative IT solutions that streamline work processes and improve organizations' technical infrastructure. I have a strong background in project management, technical support and business development, which makes me skilled at analyzing needs and delivering strategic solutions.

My ambition is to combine technical expertise with leadership to create long-term sustainable and efficient IT environments. Through my work in multinational companies, I have developed a broad understanding of global IT systems, business processes and collaboration across different business areas.

I am committed to coaching and inspiring teams, ensuring operational reliability and contributing to digital transformation. My goal is to continue developing and implementing innovative IT strategies that create value for companies and users.

Competencies

• Cloud & Infrastructure: Azure, Active Directory, Intune, Entra ID
• Databaser & System: M365, Unix, EDI, MS SQL, Power BI, Movex, SAP
• IT Support & Security: 2nd & 3rd line support, ITIL
• Project management: IT project management, system integration, business development
• Management: Department Manager Customer Service, Department Manager IT

Work experience

Company | Elis Design & Supply Chain Center AB

IT Technician | (2022 - 2025-03-31)

IT support including user, system and hardware management as well as EDI solutions for external customers.

Responsible for user registration, rights management and servers.

Moved file management and the billing system from on-prem to the cloud

Upgraded the system servers and SQL version and, in connection with this, reduced the number of servers from 7 to 3.

System: Active Directory, Azure, InTune, M365, TopDesk, Jira, Movex, Streamserve, SAP, FileZilla Server, iCore, Syncovery, MS SQL, Power BI.

Company | FedEx Sweden

Technology Services Specialist | (2020 - 2022)

Internal IT support for the Nordics with a focus on desktop and laptop support as well as integration projects prior to and during the FedEx takeover.

Responsible for all IT assets in FedEx in the Nordics, registration and maintenance in ServiceNow.

System: Active Directory, Azure, InTune, ServiceNow, M365, Symantec Backup Exec.

Company | TNT Sweden

Global IT Supervisor | (2016 - 2020)

IT manager for the Swedish IT department consisting of 6 people. Hands-on role with 40-50% 3rd line support.

Global IT Project Team Leader | (2015 - 2016)

IT project manager for a global project regarding the implementation of a new weighing and measuring system.

IT Support | (2012-2015)

IT support 2nd line. User, system and hardware support.

IT Business Systems Manager | (2000 - 2012)

IT project manager responsible for business development and system integration within the operational part of TNT in the Nordics.

The role also included 3rd line system support.

Information Systems Manager Norway (t.f.) | (1999 - 2000)

Acting IT manager for TNT Norway and its IT department with 3 employees.

Information Systems Project Coordinator | (1998 - 1999)

IT project coordinator with responsibility for all IT projects concerning the operational activities in Scandinavia and 3rd line IT support.

ICS Support | (1996 - 1998)

Internal IT support, user, soft- & harware plus support and installation of bookingsystem at external customers

Customer Service Manager | (1994 - 1996)

Department manager for customer service in Gothenburg and Jönköping with a total of 10 employees

Airport Coordinator | (1993 - 1994)

Responsible for receiving the company's arriving cargo flights and import customs clearance.

Import Clerk | (1992 - 1993)

Customs clearance of incoming shipments.

Company | AB IKM Industrikomponenter

Warehouse, purchasing, import/export and IT manager | (1988 - 1992)

Responsible for inventory management, purchasing, import and export customs clearance and IT.

Company | TNT Skypak

Customer service and import/export agent | (1987 - 1988)

Customer service and clearance and sorting of import and export shipments.

Company | Beijer Building Materials AB

Woodyard worker | (1987 - 1987)

Cutting of countertops etc. and molding production.

Training

• Microsoft Azure Fundamentals - Adding Value Consulting / Simpilearn (2025)
• AZ-104: Azure Administrator Prerequisites - Microsoft Learn (2024)
• AZ-104: Managing Identities and Governance in Azure - Microsoft Learn (2024)
• AZ-104: Implement and Manage Storage in Azure - Microsoft Learn (2024)
• Microsoft 365 Fundamentals - Skillsoft / Percipio (2021-2022)
• ITIL4 Foundation - Skillsoft / Percipio (2021)
• Cisco Networking Essentials - Cisco Networking Academy (2021)
• Project management - foundation - Mongara (2016)
• Deploying Windows 7 - Microsoft Virtual Academy (2014)
• Lotus Domino Application Development - Lexicon Gothenburg (2007)
• Goal-oriented project management - Informator, Gothenburg (2002)
• Database design - Lexicon, Gothenburg (2002)
• Notes for system administrators - Lexicon, Stockholm (1999)
• Network and data communication, extension - Network Management, Gothenburg (1998)
• Networks and data communications, foundation - Network Management, Gothenburg (1998)
• Leadership training - OD-Konsult, Sollentuna (1994)
• Small business education (post-secondary) - Burgårdens Gymnasium (1985 - 1986)
• 3-year Economics course - Burgårdens Gymnasium (1982 - 1985)
• Elementary school grades 1-9 (1973-1982)

Certificates

Trust

• Member & IT ManagerFire protection officer | Riksbyggen BRF Göteborgshus 20 (2025-ongoing)
• Vice Chairman & IT Manager | Riksbyggen BRF Göteborgshus 20 (2021-2024)
• Member & IT Manager | Riksbyggen BRF Göteborgshus 20 (2018-2021)
• Management Team Member | TNT (2016-2020)
• Member & Member Register Manager | Scout Corps Göta Lejon (2006-2017)
• Chairman - Bowling Club BK Ascot (1987 - 1988)
• Chairman - Gothenburg Housing Association No.2 (1986 - 1988)

Other

• Military service: Group Commander Ground Combat Platoon - KA5, Härnösand (1986 - 1987)